20-01-2022, 04:59 PM
(20-01-2022, 04:46 PM)aaronjennings Wrote: Ordered a smart watch from DID, went for home delivery because it would be more convenient... or so I thought...
A week later they still hadn't posted it. When I contacted them, they organised for a store to post it out, which they did. But somehow, An Post couldn't find my address (not like I've lived here for 25 years or anything!) and sent it back. I suspect DID didn't use the full address, and so An Post tried to deliver it to a street with the same name in the city nearest to me, rather than the town I actually live in, which has happened with couriers before
Now to get it re-delivered, DID had to create a new order, because for some reason they couldn't just re-send the same one, so that's caused another delay. Not that they informed me of this or anything, again I had to get in contact with them to discover all of this
So two weeks since my initial order, we're right back at square one, waiting for it to be dispatched
I've passed by an actual DID twice since I ordered it, so much for the 'convenience' of home delivery
Yeah some companies are so lazy when it comes to passing on the proper address details to the courier.
Every single time I order things from zooplus I get an email from DPD asking for my eircode even though it's on my account address...
At least DPD ask rather than just sending it back though.